The beginning of IMG operations in Serbia was marked by two major projects
initiated in 1999, aimed at supporting political changes in Serbia through
supply and distribution of fuel to democratically elected municipalities.
Following the formal opening of Belgrade office in late 2000, IMG formed the
Bilateral Section within the organization to provide implementation, monitoring
and advisory services to the donor governments.
Since that time, IMG has successfully implemented and monitored well over 80
projects in Serbia in various fields. Among others, these included
infrastructure (power and water supply, waste management, environmental
protection, construction and refurbishment); agriculture (irrigation systems);
education (regional centres for professional development of educators, trainings
and capacity building programmes, introduction of key competences, equipping of
schools); social welfare (child allowance and family material support,
introduction of social care services, tools and mechanisms for local
development); policing (strengthening capacities of police institutions Serbia
through a newly designed financial management system and procurement of
equipment for police departments, forensic laboratories and crime-tech centres);
justice (improving the delivery of justice), administration (improvement of
civil servants’ professional training process, strengthening strategic
operational capability of key governmental institutions), etc.
In the field of information systems design projects, the ISDACON system was
created as an advanced tool which would facilitate management of relevant
information about donors’ projects. The main objectives of this project were
improvement of planning of the Government activities within the scope of
intersectoral development strategy and improvement of work of Government
personnel engaged on collection and processing of data.